Support
We're here to help you get the most out of LockIn.
Contact Us
If you have any questions, issues, or feedback, reach out to us at:
We typically respond within 24 hours.
Frequently Asked Questions
How do I record a timelapse study session?
Tap the Record tab at the bottom of the app. Choose a goal (or start a quick session), then tap the record button to begin. Your session will be saved automatically when you stop.
How do I add an accountability partner?
Go to the Friends tab, tap "Find People", and search by username. Send a partner request and once accepted you'll be able to see each other's sessions and progress.
How do streak restores work?
If you miss a day on a habit goal, you can use a streak restore within 24 hours to keep your streak alive. Free users get 1 restore per goal. Pro users get 3 restores per goal, replenished weekly.
How do I cancel my Pro subscription?
Subscriptions are managed through Apple. Go to Settings > Apple ID > Subscriptions on your device to manage or cancel your subscription.
How do I delete my account?
Open the app, go to the Profile tab, tap the settings gear, and select "Delete Account". This will permanently remove all your data.
I found a bug or have a feature request.
We'd love to hear from you! Use the Feedback section inside the app or email us at support@lockin-app.dev.